• Sell products which meet customer requirements.
• Service existing accounts, obtain orders, and establish new accounts by planning and organizing a daily work schedule to call on existing or potential customers.
• Adjust sales presentation content by understanding each customer's business planform.
• Focus sales efforts by understanding the volumes of existing and potential customers.
• Submit orders by referring to price lists and product literature.
• Keep management informed by reporting activities and results, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Monitor competition by gathering current marketplace information e.g., pricing, current products, new products, delivery schedules, and merchandising techniques.
• Recommend changes in products, service, and policies by evaluating competive results and trends.
• Resolve customer complaints by investigating problems, determining root cause(s), implementing solutions, preparing reports and making corrective action
recommendations to management.
• Maintain professional and technical knowledge by attending educational workshops,
reviewing professional publications, establishing personal networks, and participating in professional societies.
• Maintain historical sales records on all customers and territories.
• Must be a team player in order to accomplish shared team goals.